Everything in one place
ACS doesn’t stop at charters – our superlative service can continue beyond the runway with our Travel Division. Here’s what you need to know…
It’s a full-service luxury travel provider
The Travel Division is for all your travel requirements. Whether you need five-star accommodation, a yacht charter or on-the-ground services, have your entire trip organised for you in one place.
“The Travel Division is based on the same proposition – delivering service beyond expectations – that has driven the ACS business for more than 30 years,” explains Ben Stevenson, CEO of The Travel Division. “It acts as a continuation of the experience that you receive when you fly on a charter booked with ACS, ensuring that the service levels remain consistent throughout the rest of your trip.
“When it comes to our clients’ travel requirements, The Travel Division is committed to delivering a first-class service,” continues Ben. “From your overall travel aspirations to all the finer details, with one point of contact, everything is organised in one place for a seamless and stress-free experience.”
It offers you extra value
“Aside from being able to obtain preferential pricing for hotels that we know our customers are already staying at, we can ensure that they are treated like VIPs for the full duration of their trip,” says Ben. Customers can access benefits such as complimentary meals, room upgrades, spa credit, early check-ins or late check-outs, and meet-and-greets with hotel managers thanks to exclusive partnerships with top hotels.
It provides expert advice
The Travel Division comes with the expertise of ACS’s 30-plus years in the private jet charter industry. “It’s a unique selling point as we have that expert knowledge in-house,” explains Ben. Whether you want to charter a private jet, book a first-class ticket on a scheduled flight or arrange travel for a group, The Travel Division and ACS provide it all in one place. “Our clients can rest assured that they are in the best hands because our travel experts have a wealth of experience and an extensive network of contacts. They know how to deliver a premium service,” adds Ben.
It’s a growing team
With travel experts based in the UK, Europe and North America, the team can immediately handle enquiries across multiple time zones, and there are plans to increase this coverage.
“The aim is to have a Travel Division representative in all ACS offices worldwide, with representatives coming to APAC, the Middle East and more of Europe in the next 12 months,” explains Ben. “This growth means we’ll have representatives available in more time zones able to speak multiple languages and share expert local knowledge.”
It’s easy to use, especially with the Empyrean Jet Card
Booking all your travel requirements for your next trip through one point of contact has obvious appeal, but those with the Empyrean Card by Air Charter Service can take advantage of even more convenience. Your account can be used to make payment for additional services through The Travel Division without the need to set up contracts and payment transfers. “With funds in your account, the booking process is incredibly quick and simple,” says Ben.
“We’re the only company of this size to offer the opportunity to book flights or private jets and hotels, yachts, etc. from one account. There’s no outsourcing.”
It creates inspirational travel experiences
The Travel Division can save you precious time by researching and crafting the perfect itinerary, handling everything on your behalf.
Not sure where to start? The Travel Division is also rolling out event packages, including one for the Cheltenham Festival that incorporates helicopter transport to the racecourse, hospitality and a stay in a luxury hotel, such as Foxhill Manor in the Cotswolds and Cliveden House in Berkshire. “No matter where you are or where you want to go, The Travel Division can transform your travel aspirations into reality,” concludes Ben.
To unlock VIP amenities, extras and benefits and have one of our knowledgeable travel experts look after your in-destination experience – all at no extra cost – contact The Travel Division or ask your ACS charter consultant for information.